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More infoCity Buildings and Architecture Office - Citizen's Charter
CITIZEN'S CHARTER PROCESS NO.1
Name of Agency: CITY BUILDINGS AND ARCHITECTURE OFFICE
Frontline Service: BUILDING PERMIT
Schedule of Availability of Service
How to Avail of the Service
PERSON
NO.
CLIENT
SERVICE PROVIDER
DURATION
IN CHARGE
FEES
DOCUMENTARY REQUIREMENTS
FORM
REMARKS
1
Secure application forms and
Assist client to comply with all
10 minutes
Any of Administrative
check-list of requirements
prescribed requirements
personnel on duty
2
Submit accomplished forms
Preliminary assessment of documents
20 minutes
Administrative Assistant II
with documents
as per checklist and affix application
Administrative Aide IV
number if found complete and in
order
3
a. Accompany service provider to
Conduct site inspection
3- 5 days
as to line & grade:
site
Engineer II
b. Wait for evaluation result
Evaluate contents of documents for
as to structural:
compliance with pertinent law & rules
Engineer II
Affix signature on prescribed forms
as to architectural:
if found complete and complying
Architect II
as to Sanitary & Plumbing:
Engineer III
as to Electrical:
Engineer III
as to mechanical:
Engineer II
Higher designated service provider
Division Chief
review and affix signature on
prescribed forms
4
Wait for final review & evaluation
final review and evaluation and
1 hour upon
Building Official
approval of Order of Payment
presentation
CITIZEN'S CHARTER PROCESS NO.1
Name of Agency: CITY BUILDINGS AND ARCHITECTURE OFFICE
Frontline Service: BUILDING PERMIT
Schedule of Availability of Service
How to Avail of the Service
PERSON
NO.
CLIENT
SERVICE PROVIDER
DURATION
IN CHARGE
FEES
DOCUMENTARY REQUIREMENTS
FORM
REMARKS
5
Pay prescribed fees
Acknowledge payment and issue
10 minutes
Administrative Assistant II
fees are
receipt
provided for
under NBCDO
MC No. 1
s. 2004
6
Wait for approval of building
Approval of building permit
10 minutes
Building Official
permit
7
Receive building permit
Assign & affix building permit number
1 hour
Administrative Assistant II
Release building permit
Administrative Aide IV
CITIZEN'S CHARTER PROCESS NO. 2
Name of Agency: CITY BUILDINGS AND ARCHITECTURE OFFICE
Frontline Service: CERTIFICATE OF OCCUPANCY
Schedule of Availability of Service
How to Avail of the Service
STEP
CLIENT
SERVICE PROVIDER
DURATION
PERSON IN-CHARGE
FEES
DOCUMENTARY
FORM
REMARKS
REQUIREIMENTS
1
Secure application forms
Issue forms and checklist and
10 minutes
Any of Administrative
where the building does not
and check-list of requirements
assist client to comply with all the
personnel on duty
conform with approved plans
prescribed requirements
client shall submit a copy of
"as-built plan"
2
Submits accomplished forms
Verify completeness of requirements
20 minutes
Administrative Assistant II
with supporting documents
as per checklist and affix application
Administratie Aide IV
number if in order
3
Agree on schedule of site
arrange schedule of site inspection
10 minutes
Technical Staff
inspection
4
a. Accompany service provider
Conduct site inspection
3 - 5 days
as to line & grade:
to site
Engineer III
b. Wait for evaluation result
Evaluate contents of documents for
as to structural:
compliance with pertinent law & rules
Engineer II
Affix signature on prescribed forms
as to architectural:
if found complete and complying
Architect II
as to Sanitary & Plumbing:
Engineer III
as to Electrical:
Engineer III
CITIZEN'S CHARTER PROCESS NO. 2
Name of Agency: CITY BUILDINGS AND ARCHITECTURE OFFICE
Frontline Service: CERTIFICATE OF OCCUPANCY
Schedule of Availability of Service
How to Avail of the Service
STEP
CLIENT
SERVICE PROVIDER
DURATION
PERSON IN-CHARGE
FEES
DOCUMENTARY
FORM
REMARKS
REQUIREIMENTS
as to mechanical:
Engineer II
Higher designated service provider
Division Chief
review and affix signature on
prescribed forms
5
Wait for final review & evaluation
final review and evaluation, and
1 hour upon
Building Official
approval of Order of Payment
presentation
6
Pay prescribed fees
Acknowledge payment and issue
10 minutes
Administrative Asstistant II
fees are
receipt
provided for
under NBCDO
MC No. 1
s. 2004
7
Wait for approval of certificate
Approval of certificate of occupancy
20 minutes
Building Official
of occupancy
8
Receive certificate of occupancy
Assign & Affix number and release
1 hoour
Administrative Aide IV
certificate of occupancy
Administrative Asst. II
CITIZEN'S CHARTER PROCESS NO. 3
Name of Agency: CITY BUILDINGS AND ARCHITECTURE OFFICE
Frontline Service: NEW BUSINESS PERMIT/EBPLS
Schedule of Availability of Service
How to Avail of the Service
STEP
CLIENT
SERVICE PROVIDER
DURATION
PERSON IN-CHARGE
FEES
DOCUMENTARY
FORM
REMARKS
REQUIREIMENTS
1
Submit Application Form for
Receive application and verify whether
3 minutes
Administrative Aide III
Copy of lease contract or MOA
Business Permit
business establishment has complied
Administrative Aide IV
or proof of ownership
with pertinent provisions of PD 1096
and other local issuance
2
Pay certification fee
acknowledge fee and issue official
3 minutes
Administrative Aide VI
P50.00
Additional P50.00
receipt
Administrative Asst. VI
if business is covered by
Ord. 25-87 as amended
3
Wait for certification
Prepare appropriate certification (business,
5 minutes
Administrative Aide IV
by Ord. No. 01-90, and
establishment, sari-sari, internet or bar, and
Administrative Aide III
A.O. No. 40, s. 2006
whether or not covered by building permit
Engineer II
(CBL)
and certificate of occupancy
4
Proceed to designated service
Verify contents and affix signature
2 minutes
Engineer IV (CBD)
certification whether or not building or
provider
Administrative Officer V (CBD)
establishment is covered by building
Administrative Asst. VI (CBD)
permit and certificate of occupancy.
Architect III (outside CBD)
CBL certification if required
Architect II (outside CBD)
5
Receive business permit
Release business permit
2 minutes
Administrative Aide III
Administrative Aide IV
Administrative Officer V
OSCAR V. FLORES
City Building Official
CITIZEN'S CHARTER PROCESS NO. 3
Name of Agency: CITY BUILDINGS AND ARCHITECTURE OFFICE
Frontline Service: NEW BUSINESS PERMIT/EBPLS
Schedule of Availability of Service
How to Avail of the Service
STEP
CLIENT
SERVICE PROVIDER
DURATION
PERSON IN-CHARGE
FEES
DOCUMENTARY
FORM
REMARKS
REQUIREIMENTS
1
If Line of Business is allowed in the Zone,
Cued to the office for APPROVAL
5 minutes
Administrative Aide IV
Copy of lease contract or MOA
application - cued to the office for clearing
concerns:
Administrative Aide VI
or proof of ownership
for Structural Safety
- Occupancy Safety /worthiness of the
establishment/building where the business is
Approval: Administraive Officer V
located
- Year-round inspection of buildings where
business, new & existing, are housed to ensure
occupancy safety at all times
- updated the SYSTEM of violations and other
requirements to insure that businesses with
violations and/or with additional requirements
will not be renewed when the system detects
such
Additional P50.00
if business is covered by
Ord. 25-87 as amended
by Ord. No. 01-90, and
A.O. No. 40, s. 2006
(CBL)
Pay certification fee
acknowledge fee and issue official
3 minutes
Administrative Aide VI
P50.00
receipt
Administrative Asst. VI